FAQ’s

Download Issues (3)

Solution – Please use the contact form to send us a message so we can fix the issue on our end.

Category: Download Issues

Solution – Use the Free Download Manager.

This will make sure your downloads finish properly. Many internet connections time out and although it appears the download is complete, it has been corrupted. You can find the Free Download Manager here https://www.freedownloadmanager.org/

There is a version for both Windows and MacOS at the download page here:
https://www.freedownloadmanager.org/download.htm

Also for a better chance of success, only download 1 part at a time instead of all of them together.

Resuming downloads using Chrome of Firefox does not work and will end up as a corrupt download.

Category: Download Issues

Solution – For your fastest and most efficient Download experience, We provide many different regional server locations, Please choose to download from the server closest to your physical location. You will find a list of available download location links in your user account.
Current Download Server Locations Are:
Canada
USA
Ireland
Japan

Category: Download Issues

Pre Purchase Questions (1)

Solution – Please use the contact form and send us a message so we can work out shipping you a thumb drive with the Galaxy Drums Installer on it.

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